1. Who We Are
Christian Shop Online is an online store offering Christian gifts, products, and related goods.
If you have any questions about this policy or your personal data, you can contact us at:
Email: [support@christianshoponline.com]
2. What Personal Data We Collect
We only collect data that is necessary to provide our services and improve your experience.
a) Information You Provide to Us
When you:
- Place an order
- Create an account
- Contact us
You may provide:
- Name
- Billing and shipping address
- Email address
- Phone number
- Payment details (processed securely by third‑party payment providers)
b) Information Collected Automatically
When you visit our website, we may automatically collect:
- IP address
- Browser type and device information
- Pages visited and time spent on the site
- Referring website
This data helps us understand how visitors use our site and improve performance.
3. How We Use Your Data
We use your personal data only when there is a lawful basis to do so. This includes:
- Processing and fulfilling orders
- Communicating with you about your orders or enquiries
- Providing customer support
- Improving our website, products, and services
- Complying with legal and tax obligations
- Sending marketing emails (only if you have given consent)
We do not sell, rent, or trade your personal data.
4. Lawful Basis for Processing (GDPR)
Under the UK GDPR and EU GDPR, we process your data based on the following lawful grounds:
- Contract: To fulfil your order and deliver products
- Legal obligation: For accounting and tax requirements
- Legitimate interest: To improve our services and protect our website
- Consent: For marketing communications (which you can withdraw at any time)
5. Payments
Payments made on our website are processed securely by trusted third‑party payment providers (such as Stripe or PayPal). We do not store or have access to your full payment card details.
Each payment provider has its own privacy policy governing how your data is handled.
6. Cookies
We use cookies and similar technologies to:
- Make our website function properly
- Remember your preferences
- Analyse website traffic
You can manage or disable cookies through your browser settings. Please note that disabling cookies may affect some website features.
7. Data Sharing
We only share your data when necessary, including with:
- Payment processors
- Shipping and fulfilment providers
- Website hosting and security services
All partners are required to handle your data securely and in compliance with data protection laws.
8. Data Retention
We keep your personal data only for as long as necessary:
- Order and billing data: as required by law
- Account data: until you request deletion
- Marketing data: until you withdraw consent
9. Your Rights Under GDPR
You have the right to:
- Access your personal data
- Request correction of inaccurate data
- Request deletion of your data (“right to be forgotten”)
- Restrict or object to processing
- Data portability
- Withdraw consent at any time
To exercise your rights, please contact us using the details above.
10. Data Security
We take reasonable technical and organisational measures to protect your data, including:
- SSL encryption
- Secure hosting
- Limited access to personal data
However, no online transmission is 100% secure, and we cannot guarantee absolute security.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.
12. A Note on Care and Respect
We view personal data as more than information — it represents real people. We aim to treat your data with respect, responsibility, and care, in line with both legal requirements and our Christian values.
If you have concerns or questions, we encourage you to contact us directly.