Welcome to Christian Shop Online (the “Website”). These Terms & Conditions (“Terms”) apply to your use of our website and any purchases made through it. By placing an order, you agree to these Terms.
1. About Us
Christian Shop Online is an online retailer of Christian gifts and related products.
Contact email: support@christianshoponline.com
2. Ordering & Payment
All product descriptions and prices are provided in good faith. Minor variations in colour or appearance may occur.
Prices include applicable taxes unless stated otherwise. Payments are processed securely via trusted third-party providers (such as Stripe or PayPal). We do not store full payment card details.
We reserve the right to refuse or cancel an order due to errors, payment issues, or suspected misuse.
3. Shipping & Delivery
Delivery times are estimates only. We are not responsible for delays caused by couriers, customs, or events beyond our control.
4. Returns & Refunds
We want you to be happy with your purchase.
a) Change of Mind (UK / EU)
You may request a refund of your order within 14 days of receiving your items. To do so, please contact us by email.
Returned items must be unused, in original condition, and not personalised. Return shipping costs are your responsibility unless the item is faulty.
b) Refunds
Approved refunds will be processed within 14 days of receiving the returned item, using the original payment method.
c) Faulty or Incorrect Items
If an item is faulty, damaged, or incorrect, please contact us promptly so we can arrange a replacement or refund.
5. Intellectual Property
All website content is owned by Christian Shop Online or its licensors and may not be used without permission.
6. Liability
We are not liable for indirect or consequential losses, except where liability cannot be excluded by law.
7. Governing Law
These Terms are governed by the laws of England and Wales.
8. Updates
We may update these Terms from time to time. Any changes will be posted on this page.
9. Fair Use & Respect
We aim to treat our customers fairly and with care. If you have any concerns, please contact us and we will work with you to find a reasonable solution.